Help with this situation is GREATLY appreciated. This is very frustrating and I am at my wits end. She needs one to do her school work at home. Win8 is a disaster! I am trying to fix this computer up to give it away to a 12 year old whose family doesn't have the money to buy her a computer. This is RIDICULOUS! No wonder people are clinging to Windows XP. I am currently in the process of my 3rd reformat job picking the 'Minimized Image Recovery' option. Net updates because I have seen them give issues in Windows 7 when getting them along with other updates. The second time I reformatted it I selected just certain updates, NOT all of them. The first time I reformatted it I let it download every update that was available. So I reformatted the computer again (very time consuming with Win8 IME) and the same thing happens all over again. 'Failure configuring Windows updates Reverting changes Do not turn off your computer.' they download, install, and upon reboot I get the message. I then proceed to get updates for the Win8 OS itself. I got all of the driver updates that the HP Update Center said it needed. I reformatted the computer and get into Windows with no problem. In the meantime I have hooked this laptop up to a external monitor.
I have removed the bad screen and I am waiting for a replacement screen to be delivered. I have a HP laptop model 2000-2C27CL running Windows 8 that I was given because the person cracked the screen.